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Microsoft Power Platform

Work together to meet challenges effectively with the Microsoft Power Platform - analyse data, build solutions, automate processes, increase productivity, and create intelligent chatbots.

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Adaptability What is the Power Platform?

The Power Platform is a set of low-code and no-code tools which enable business users to create apps, visualisations and workflows to help them and their colleagues achieve more.

Made up of Power BI, Power Apps, Power Automate and Power Virtual Agents, and underpinned by the Dataverse, this toolset enables users to continually improve services by analysing and automating processes across multiple systems in the Microsoft Cloud and beyond.

Power BI

Make informed, confident business decisions by putting data-driven insights at the heart of your organisation. 

Power BI is a business analytics tool which allows you to easily connect to data sources, analyse data and share valuable insights swiftly.

  • Get self-service analytics at enterprise scale - Reduce the added cost, complexity, and security risks of multiple solutions with a single analytics platform that scales from individuals to the organisation as a whole.
  • Use smart tools for strong results - Find and share meaningful insights with hundreds of data visualisations, built-in AI capabilities, tight Excel integration, and prebuilt and custom data connectors.
  • Help protect your analytics data - Keep your data secure with industry-leading data security capabilities, including sensitivity labeling, end-to-end encryption, and real-time access monitoring.
  • Integrate with Dynamics 365 - Embed interactive Power BI visualisations within Dynamics 365 dashboards to discover new insights and blend with other data for comprehensive analysis in a single interface.

Through the use of Power BI dashboards you have complete visibility of your most important metrics in one central location. These are updated in real time and can viewed on any device. 

 

Power Automate

Streamline repetitive tasks and paperless processes so you can focus your attention where it’s needed most.

Power Automate is a cloud-based application that allows you to create automated workflows between multiple applications and digital services to increase user efficiency.

  • Automate quickly and more securely - Empower everyone to build automated processes with flows. Use low-code, drag-and-drop tools and hundreds of prebuilt connectors that automate repetitive, mundane tasks with ease.
  • Boost efficiency - Record and visualise your end-to-end processes with process advisor, providing guided recommendations for creating flows and deep insights that take the guesswork out of what to automate.
  • Enhance workflows with AI - Make your automation even smarter with AI Builder. Quickly process forms using document automation, process approvals, detect images and text, or create with prebuilt models.

The most common uses of Power Automate are its ability to enable organisations to trigger notifications, automate file copies or gather data through the use of basic inputs that come via a browser, desktop or mobile.

Power Apps

Increase agility across your organisation by rapidly building low-code apps that modernise processes and solve tough challenges.

Power Apps allows you and your team to create highly effective applications with a simplistic point-and-click approach to design with no coding experience needed.

  • Get started quickly - Empower your team to start building and launching apps right away using prebuilt templates, drag-and-drop simplicity, and quick deployment, then roll out continuous improvements as needed.
  • Build apps without compromises - Give everyone the power to build the apps they need with advanced functionality previously only available to professional developer, including pre-built AI components.
  • Extend Dynamics 365 capabilities - Through embedded or mobile apps that fit specific business requirements built on the Power Platform and connect with SharePoint, Microsoft Teams and hundreds of external apps and cloud services.

Through Power Apps, apps can be quickly created from scratch or embedded within the Dynamics 365 interface to provide users with additional tools that will increase productivity.

Power Virtual Agents

Respond rapidly to customer problems and queries, at scale, using AI powered chatbots.

Power Virtual Agents enables you to build chatbots that can help to answer questions or queries from your customers, employees, or viewers of your website.

  • Easily create your own chatbots - Create and manage powerful chatbots, without the need for code or AI expertise, with an easy-to-use graphical interface.
  • Take action - Easily integrate your chatbots with the products and services you use every day. Look up records, personalise conversations, hand off conversations to live agents, and call APIs. Choose from hundreds of prebuilt connectors, build custom workflows using Power Automate, or create complex scenarios with Microsoft Bot Framework.
  • Build smarter chatbots - Get suggestions on which topics to build, create rich, personalised conversations using natural language understanding and entity extraction, and monitor and improve your chatbot’s performance using AI and data-driven insights.

A chatbot provides instant answers and responses to queries but can also escalate enquires that require further assistance to customer service personnel, to ensure that a customer is satisfied.

Dataverse

Build a Single Source of Truth

Dataverse lets you securely store, manage and integrate data from Dynamics 365 apps, and other sources, into a centralised data store for Power Apps, Power BI, Power Virtual Agents, Power Automate, and more.

  • Deliver services with agility - Quickly add value with an extensible data platform that uses out-of-the-box common tables, extended attributes, semantic meanings, and an open ecosystem enabled by Common Data Model.
  • Increase scale and efficiency - Boost productivity and reduce costs by quickly developing applications, processes, and reusable data schemes. Repeatedly build, validate, and deploy applications using GitHub and Azure DevOps.
  • Make your data work smarter - Get more accurate insights by adding low-code AI tools to your process automation. Identify and resolve duplicated and conflicting data with a managed data platform that includes built-in business logic and rules.

Microsoft Dataverse is the data backbone that enables organisations to store their data in a scalable and secure environment. It enables you to look at data as a service spun up on-demand to meet ever-changing business needs.

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As a Microsoft Partner and team of Power Platform experts we can help your organisation understand, and quickly deploy, the most suitable Power Platform tools to simplify your processes, unify your data and rapidly drive insights. Get in touch with our Power Platform team today.