MemEx Platform

One platform with all the capabilities a modern membership organisation needs to operate efficiently, make better business decisions, and maximise member value.

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The Technology Powering Membership

MemEx is powering membership for a range professional membership bodies and trade associations across the membership sector.

The integrated CRM, Website, and Member Portal platform delivers unrivalled end to end association and member management through a suite of accelerators designed to meet the specific needs of membership organisations.

Built on two of the sector's most popular cloud technologies, Umbraco's CMS for websites and Microsoft's Dynamics 365 for CRM, MemEx provides a single seamlessly integrated technology foundation to underpin your digital transformation.

One proven platform with everything you need

MemEx seamlessly harnesses the globally scalable and familiar Microsoft technology ecosystem to deliver comprehensive membership CRM, website, and member portal functionality.

MemEx Member Portal

Created to drive major gains in member engagement.

MemEx Member Portal delivers truly personalised and meaningful member experiences, and leverages unique Microsoft Web App technology to create dynamic, data-driven, and content-rich portals.

MemEx Web

Designed to deliver a market-leading digital website presence.

MemEx Web provides you with the tools to deliver a truly engaging online experience for members and leverages the membership sectors' most popular website Content Management System - Umbraco.

MemEx CRM

Configured for unrivalled association and membership management.

MemEx CRM utilises Microsoft Dynamics 365, the membership sectors’ most popular CRM system, and Power Platform functionality to offer comprehensive capabilities across the full membership lifecycle.

Delivering major digital benefits

MemEx enables you to confidently streamline your systems and operations, centralise and understand your data, and drive improved member acquisition and engagement.

Member Acquisition

Battle member stagnation and drive increases in acquisition rates by up to 25%.

Member Engagement

Leverage personalisation and significantly boost engagement rates by up to 30%.

Member Retention

Reduce churn and improve retention rates by up to 10% to support future growth.

Intergrated Systems

Seamlessly integrate systems and improve member satisfaction by up to 20%, save 10-20 hours per week on admin tasks, and reduce data errors by up to 30%.

Automated Processes

Automate business critical membership process and cut overall admin hours by up to 50% and complete manual tasks 70% faster.

Centralised Data

Break down data silos and improve data quality by up to 30% and make better decisions 40% faster.

With specialised membership accelerators

Configure your MemEx platform leveraging a proven and comprehensive set of Membership Accelerators to make it as unique as your membership organisation.

Automate and streamline key membership, training, examination, CPD, event, marketing, policy, and financial business processes to secure major efficiency gains and cost savings.

A familiar and easy to use platform

Technology is complex - so let's keep it simple. Take full control of your MemEx platform without the need for expensive software development. By leveraging Microsoft solutions as the foundation MemEx feels familiar and easy to use.

AI Driven

MemEx embeds both Microsoft's generative AI Assistant Copilot, in MemEx CRM, and behavioural analytics tool Clarity, in MemEx Web, to automate admin tasks, boost productivity, optimise member interactions, and inform decision-making.

Low-Code

MemEx has a low-code architecture, enabled by Microsoft's Power Platform, that makes it easier and quicker for your non-technical users to create and configure new business process, without the need for software development.

Website Components

MemEx Web leverages an interchangeable componentised approach to building websites enabling your Content Editors to easily drag, drop, and reorder components to create diverse page layouts, or new microsites, without relying on fixed templates.

CRM Insights

MemEx CRM makes getting insights from your data easy with advanced training for your CRM Superusers. Simple and configurable dashboards highlight key insights and real-time KPIs across people, processes, members, and financials.

Integrated with your existing systems

Ensure all your data is centralised by simply and seamlessly integrating MemEx, leveraging out of the box integration capabilities, with popular learning management, payment gateway, marketing automation, and accounting systems.

Who's already on the MemEx platform?

MemEx is the strategic choice for an impressive range of professional membership bodies and trade associations, who want a digital backbone for long-term success, resilience, and innovation.

Geological Society

“Wattle were a fantastic partner throughout the implementation of our new MemEx website, member portal, and CRM platform. They brought strong technical expertise, a collaborative approach, and a real understanding of our goals as a membership organisation. Their support has helped us significantly enhance the experience for our members and streamline our internal processes. We’re delighted with the results and wouldn’t hesitate to recommend them.”

Jenny Boland, Director of Membership

IPEM

“We're delighted to be strengthening our current partnership with Wattle with the delivery of our member-facing and public-facing platforms onto MemEx to deliver real value and positive impact for our stakeholders and drive even greater strategic engagement. They did a great job with our unique website designs and showcasing the MemEx platform during the build process. Wattle have been a fantastic partner over the past year, and we're delighted to continue this partnership long into the future.”

Paul James, Director of Communities

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