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dotdigital’s Engagement Cloud is the platform of choice for organisations seeking to engage customers across all touchpoints. From email marketing to full omnichannel marketing orchestration, dotdigital transforms your customer insight into personalised marketing campaigns. 

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Omnichannel marketing automation What is dotdigital?

The dotdigital platform is an omnichannel marketing solution for B2C, B2B, and Not for Profit marketers. Import data, build segments and triggers, and create relevant marketing campaigns that engage your customers on their favourite channels.

Don’t limit yourself to email marketing. From reaching customers on multiple platforms such as email,  SMS, push notifications and live chat to intelligent retargeting on google ads and social platforms, you can target your users on the right channel with the right message.

dotdigital's ease of use and ability to integrate seamlessly with Dynamics 365 is second to none and their service and support are first class. That's why dotdigital is our preferred marketing automation platform.

Segment Customer Data

Connect your customer data and create segments on everything from orders and preferences to demographics and CRM insight.

Personalise Communications

Build emails and SMS in an easy to use drag-and-drop campaign building tool, using dynamic content blocks for highly relevant messaging.

Automate Campaigns

Build customer lifecycle programs like welcome and post-purchase campaigns or abandoned cart reminders.

Report on Campaign Success

Measure your KPIs using campaign reports and customer dashboards; get insights on click-through rates, RFM and email ROI.

dotdigital for Dynamics 365

dotdigital Engagement Cloud is the ideal solution for CRM marketers that want to use their data to increase demand generation in a smarter way. The platforms intelligent data and marketing automation tools are designed to empower CRM users to automate all their operations; choose from intuitive contact scoring to lead nurture programs. With dotdigital for Microsoft Dynamics 365, you’ll easily orchestrate customisable omnichannel marketing journeys that deliver results.

  • Built natively inside Dynamics 365, single sign-on makes working across both platforms simple, and with dotdigital’s certified Power Automate app you can build workflows with ease.
  • Integrate Dynamics 365 with dotdigital, and sync everything from contacts and accounts to survey responses and web behaviour - plus two-way marketing preferences.

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As a dotdigital Partner we can help your organisation understand, configure and deploy complex marketing automation campaigns. Get in touch with our dotdigital experts today.