MemEx Member Portal

Drive member engagement from transactional to transformational with the MemEx Member Portal.

The Member Portal powering MemEx

Move from transactional member interactions, and basic online self-service, to a whole new world of transformational member experiences.

Designed to enable membership organisations to drive major gains in member engagement and retention, the MemEx Member Portal delivers personalised and meaningful experiences for members – all in one cutting-edge cloud platform.

Developed using Microsoft's proven Web App technology, the platform has been purpose built to seamlessly integrate with the membership sector's most popular CRM system - Dynamics 365.

Book a Demo

Keen to have a closer look at the MemEx Member Portal and learn what it's all about?

Core Member Portal Capabilities

Built on the traditional foundations of member self-service and payments, the MemEx Member Portal transforms your member engagement capabilities with personalisation, networking, and messaging.

Individual
Member Profiles

Enable individual members to self-manage their public profile information, communication preferences, and interests, ensuring you send the right communications to them and remain GDPR compliant.

Organisational
Member Profiles

Empower organisational members and corporate partners to self-manage their profiles independently and create detailed professional public profiles that highlight services offered.

Personalised
Dashboards

Configure personalised dashboards for members that show them tailored information and updates that are relevant to them, like upcoming events and courses, CPD progress, and the latest news.

Member
Directory

An online directory of both individual and organisational members with comprehensive search and filter capabilities. Generate additional income through online advertising and sponsorship within the directory.

Member
Networks

Add value by providing members with exclusive areas to connect and interact. Bring everyone together to foster collaboration and share best practice. A connected community is an engaged community.

Member
Messaging

Enable members to build their own connections with other members, just like on LinkedIn, with associated messaging, chat, and notifications, enabling meaningful member-to-member interactions.

Personalised
Member Journeys

Map personalised member journeys and automatically plot learning and certification pathways, with recommended courses and accreditations that unlock the next level of membership.

Member
Payments

Make it easy for members to track their investment with you, and view a full financial transaction and purchase history, download invoices and receipts, and swiftly make card payments online.

Event
Bookings

Event listings with personalised conference, webinar, and event recommendations based upon member characteristics. Leverage member network connections to advise members who in their network is attending events.

Courses
Bookings

Course listings with personalised course and qualification recommendations based upon member characteristics. Leverage mapped learning pathways to determine course pre-requisites and progression opportunities.

Groups &
Committees

Configure online communities for groups and committees, with dedicated hubs for group updates, meetings, and resources.

Resource
Centre

Empower members to build their own personalised online resource content hub, downloading and favouriting a range of your resources.

Give yourself the Member Engagement edge

It's time to empower your members to build their own networks and communities in your portal - not on external social media platforms like LinkedIn or WhatsApp, where you can't track, measure, or monitor member engagement.

Empower your members to manage their own public Member Profiles, just like on LinkedIn, and enable them to build out a professional online identity that includes skills, qualifications, interests and their latest news and achievements.

Create exclusive Member Networks to connect like-minded professionals, foster collaboration, share best practices, discuss job opportunities, and celebrate achievements. A connected community drives engagement.

Truly personalised Member Experiences

Introduce your members to a whole new digital world. A world of personalised membership experiences with online journeys shaped by their unique characteristics and interests. Leverage exclusive offers to drive non-subscription revenue growth.

A flexible SaaS platform built on Microsoft technology

The portal is a multi-tenant SaaS platform, leverages Microsoft's proven and reliable Web App technology, and has been built to seamlessly integrate with the membership sector's most popular CRM system - Dynamics 365.

Surface any CRM Data - Surface any data in Dynamics 365 through the portals 'tabs and panels' configuration.

Frequent Release Cycle - New features are released on a quarterly basis so your portal is always ahead of the game.
Real-Time Integration - Benefit from real-time asynchronous data transfer between the portal and Dynamics 365.
Scalable - Proven Microsoft technology means the portal is secure, agile, and can scale to millions of users.

Take the Online Portal Tour

Experience the MemEx Member Portal for yourself - right now.

Simply click START and let the blue dots guide you on your journey. The tour will take you through all the portals key capabilities - from member profiles and events bookings to online committees and member to member messaging.

If the tour doesn't dig into enough detail for you then contact us for a full MemEx Member Portal demo.

Membership Experience Platform MemEx

Wattle’s Membership Experience platform, MemEx, delivers unrivalled end to end membership management for professional bodies and trade associations. Deploying the platform will enable your organisation to:

Accelerate member acquisition
Drive deeper member engagement
Improve member retention
Automate and streamline operations
Make smarter data-driven decisions
Drive down technology costs

MemEx unifies the membership sectors most popular digital technologies, the Umbraco CMS and Microsoft Dynamics 365 CRM, to deliver a single integrated platform across MemEx Web, Member Member Portal, and MemEx CRM.

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