Keep your platform moving
Go-live is only the beginning. Maintain & Evolve gives membership organisations a clear way to keep their MemEx platform supported, maintained and continually improving.
Choose the pace that fits you
Once your platform is live, the work doesn’t stop. Your team will need day-to-day support, while new priorities, opportunities and ideas continue to emerge.
Maintain & Evolve gives you one clear route into Wattle for both - with the level of support and improvement shaped around what your organisation needs.
Maintain
Maintain is designed for organisations that need dependable support, maintenance and smaller change.
It gives you regular access to Wattle expertise for support, system administration, advice and practical improvements, without paying for more capacity than you need.
- Support and system administration
- Advice and configuration changes
- Smaller platform changes
- Regular access to Wattle expertise
Evolve
Evolve is designed for organisations that need ongoing support alongside greater capacity to improve and develop their platform.
It combines day-to-day support with planned improvement, regular prioritisation and the delivery capacity to keep your technology moving forward.
- Everything in Maintain
- Planned quarterly improvement cycle
- Dedicated delivery manager
- Roadmap planning and prioritisation
Everything you need to keep moving
Maintain & Evolve give you predictable access to the Wattle expertise you need, with work prioritised around your organisation rather than handled request by request.
Your service can include support and system administration, advice, smaller changes, delivery management and planned improvement - all backed by clear service levels and regular planning.
Larger pieces of work are identified and scoped separately, protecting the capacity you rely on for day-to-day support and continuous improvement.
For platforms that keep up with change
Membership organisations don’t stand still. Maintain keeps your platform stable and supported, while Evolve gives you the capacity to keep improving it as services, expectations and priorities change.