We are delighted to announce that Rich Worrall has joined Wattle as Client Services Director. Rich will be the driving force behind Wattle’s continued focus on ensuring our clients technology investments continue to evolve, adapt and improve.
Rich Worrall brings with him over 15 years’ client services experience with advertising, integrated marketing and digital agencies, with the personal gravitas to develop successful client relationships at the highest level.
He joins us from top 100 digital agency Great State where, as Senior Account Director, he worked with a range of high-profile clients including the Ministry of Defence, University of the West of England and Aston Villa Football Club. Rich oversaw large-scale technology transformations programmes for his clients, encompassing website development, insight led design and data driven change. Working closely with his clients at every stage of the journey, Rich led talented multi-disciplinary teams to deliver major technology change programmes.
Wattle Managing Director David Abraham advised:
“We’re very proud of the major business growth we achieved over the last 4 years. This is due to our strategic focus on the third sector and meeting the complex and challenging technology needs of membership and non-profit organisations.”
“We know there is a need to keep evolving, keep building and keep learning and we believe a strong client services function is central that that. We are delighted that Rich has made the decision to join the team. We approached him directly, as we were fully aware of his successful track record and knew that his knowledge would help us to develop ‘next level’ client experiences.”
An excited Rich commented:
"This was such a great move for me. I’ve worked in large full-service agency environments for most of my career and, for me, there was something really intriguing about Wattle’s sector focus. For a company Wattle’s size, it’s client list is truly impressive and a huge credit to the fantastic team who have worked incredibly hard to deliver the businesses unique vision.”
“As soon as you set foot in Wattle HQ you get a feel for the strong culture built by the current senior management team for getting things done, the focus on quality and the passion for being independent and forward thinking. I’m excited to start growing the client services team and to help Wattle deliver the next exciting phase of growth.”
Rich has made a strong start to life at Wattle, having already collaborated with and supported our delivery teams on a range of digital transformation projects, and fully reviewed every element of the client experience.
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