Our Managed Service Subscriptions for Umbraco, Dynamics 365 and other Microsoft .NET applications provide a bespoke blend of services, delivered on-demand and cost effectively, to ensure your technology investment continues to evolve, adapt and improve as your organisation grows.
You'll have all the resources you need on tap to empower your organisation to evolve and develop your systems.
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Wattle offer the level of support that you'd expect from a far larger global systems vendor. Our managed service subscriptions give you peace of mind, formal SLAs and the ability to pick up the telephone and call an expert when the need arises.
In addition to regular break / fix cover, our managed service include all the resources you’ll need to realise your objectives through a unique combination of technology, people and processes.
Working with you as part of a long-term partnership.
As a managed service subscriber, you'll have access anytime, anywhere to our online managed service portal where you can track your monthly hours allowance alongside usage statistics, so you remain fully informed about your engagement with Wattle.
Wattle are happy to provide managed services to organisations with existing .NET website CMS and Dynamics 365 deployments who are looking for a higher quality of service.
We approach the on-boarding process with an initial phase of discovery, to familiarise ourselves with your systems, strategies and business objectives, followed by a full technical analysis of the website, CMS or CRM system.
As part of the process, Wattle will handle all contact with your existing partner to ensure a smooth transition.
Our Managed Service Subscriptions are subject to strict and formal Service Level Agreements that define how and when we respond to support cases, incidents and service requests.
Wattle will assess your overall ongoing support and development requirements, and work with you to define the optimum Managed Service Subscription type, both from a cost and resource perspective.
Managed Service Subscribers can track, to 15 minute increments, every single activity delivered by Wattle across their subscription so you remain fully informed regarding time consumption at all times.
Attract new members with stunning design and seamless user experiences
The UK Council for Psychotherapy (UKCP) is the leading organisation for psychotherapists and psychotherapeutic counsellors in the UK, supporting more than 11,000 professional members working across a host of different modalities and therapy types. In early 2020, UKCP commissioned Wattle to work with them as strategic technology partners to discover, design and develop a new Umbraco CMS website centered around an innovative and intuitive Find a Therapist tool.
READ UKCP CASE STUDYThe Institute of Asset Management (IAM) adopted Wattle's Membership Experience Platform, MemEx, to replace their existing ADX Studio website CMS and ageing Dynamics CRM system.
READ IAM CASE STUDYThe CIArb adopted Wattle's Membership Experience Platform, MemEx, to replace their existing Telerik Sitefinity website CMS and ageing bespoke CRM database.
READ CiArb CASE STUDYInternational membership organisation TRADA adopted Wattle's Membership Experience Platform, MemEx to increase online member acquisition and drive deeper member engagement.
This sophisticated platform includes a website powered by Umbraco's powerful CMS, an Umbraco self-service portal, Microsoft Dynamics 365 and membership analytics and reporting.
RIBA formed an ongoing partnership with Wattle to provide support and development for its complex Sitecore CMS and bespoke .NET website estate.
READ RIBA CASE STUDYThe BPF adopted Wattle's Membership Experience Platform, MemEx, to replace their existing IRIS CRM and Drupal website estate.
READ BPF CASE STUDYNot-for-profit technology advice provider Eduserv formed a long-term managed service outsourcing partnership with Wattle to provide ongoing software development and support to its AppDev client base.
READ EDUSERV CASE STUDYIRPM are adopting our Membership Experience Platform, MemEx, to replace their existing ColdFusion CRM and ASP.NET CMS, to better support their business functions long into the future.
Wattle were selected as the ETF’s strategic technology partner to deliver an extensive digital transformation programme, termed ‘Transform’, and centred around the adoption of a single Umbraco CMS (website and membership portal) and Dynamics CRM platform.
READ ETF CASE STUDY
